COVID-19 Information - December 2021

Following the portuguese government economic reopening plan, the cave reoppened on April 6th, The ticket office will work daily from 09:30am to 05:00pm with the last tour starting at that time.

The restaurant reopened on April 20th 2021 and starting April 30th will open daily for lunch service from 12:00am to 04:00pm and for dinner service from 07:00pm to 10:00 only by booking.

The Cave Houses are working normally.

For access to the Restaurant or stays at the Cave Houses, independently of the day of the week or time of the day, it is mandatory to present:

a) Digital COVID vaccination EU certificate according to Decree nº 54-A/2021 of July 25th;

b) Proof of vaccination attesting full vaccination with more than 14 days old accoring to Decree nº 54-A/2021 articles 2nd and 3rd;

c) Proof of negative test either by laboratory within 72h or self testing in loco.

Children beneath 12 years old are escused from testing or presenting Digital Certification.

The return of the tours will be in accordance to the safety measures listed by sanitation authorities due to the COVID-19 outbreak.

On this new faze that we have to live with the pandemic, we must make several behavioral changes both personally and professionally. Thus, in order to ensure the protection and safety of all those who visit the patrimony administered by the Grutas de Mira de Aire, work process and the conditions to access the spaces were reviewed, with the following measures taken:

Protection facial masks are mandatory during the tour.
Tours at normal capacity: 42 persons per group
On inner spaces, the use of mask is mandatory and the admission conditioned, in order to avoid gathering of masses.
Payments should be made preferably by bank card and cash use should be avoided.
There will be signs in order to respect the minimum safety distance.
The Grutas de Mira de Aire staff members with be using face protection masks as well as other personal protection equipments.
All the spaces cleaning frequency and systematic disinfection will be reinforced, with special focus on the areas with higher flow of visitors (such as service desks, cafeteria, toilets, etc.)
The Grutas de Mira de Aire, SA has joined the Turismo de Portugal, IP (National Board of Tourism) initiative and has obtained the “Clean and Safe” seal of approval, compromising to follow an intern protocol, guided by the National Health Care System (DGS) guaranteeing the appliance of safety procedures in order to reduce the risk of contagion by COVID-19 during its touristic activities.

The company is following the evolution of COVID-19 in Portugal and the guidelines of national health authorities, which are accompanied permanently in order to adjust the adopted measures according to the different needs and determined circumstances.

The adaptation to the new normal imposed by the pandemic outbreak is a demanding process but absolutely necessary to safeguard public health. We appreciate your understand and look forward to your collaboration in overcoming this challenge.